Outside Sales Support
In taking on this role on our team, your primary task every day is simple - You are the right hand of our outside sales team. Your daily mission is to curate leads, funnel them to your territory managers and assist in progressing leads from opportunities to orders.
Welcome to Centanni Tile. We are a family company, based in Burnaby BC, with over three decades of experience selecting high-end lines of tile & stone from Europe that speak designer’s language. We keep our target customer’s needs top of mind with our service and selections. Supplying design and architecture firms directly, or through a select group of progressive dealers is our path to market. Our clients specify top-quality and unique products for their exciting projects and they are our laser focus. Everything we do is aimed at delighting our clients from the products we supply to our marketing tools right down to the way we answer our phones.
Are you someone that loves organizing data, but understands that it's relationships that allow for those metrics to be converted into success stories? Does it sound interesting to be at the nexus of a team of motivated sales professionals and assisting them in their daily goal of exceptional service?
If so, working with our design sales & service team at Centanni Tile is a perfect fit for you!
In the end, you will have substantial autonomy in deciding how you accomplish your daily mission, but in broad-strokes, our expectations are that you will:
Review and curate project leads tools like Greenpages or similar to review upcoming specification opportunities throughout our territory and funnel leads to the appropriate outside sales managers.
Find out every project in our local territory, target the optimal decision-makers and ensure your team members are in front of them in early design stages and at key decision-points in their project's journey.
Assist our outside sales team with quote generation, sample requests, CRM updating, appointment scheduling and customer contact and delight.
Occasional pickups and deliveries of samples at specifiers to support your sales team as required.
Ideally, we’re looking for someone with the following experience and attributes but if you think you’re the perfect fit for working with us at Centanni Tile without some of these assets – tell us why you think so!
Three-year’s experience in servicing the architectural and design community – bonus if you have tile or stone industry experience
Strong background in Excel
Understanding of basic principles of CRM maintenance and enjoyment in developing and curating a detailed client story.
Experience with curating building reports an asset.
Enjoy equally both working with data and people.
Strong organizational skills with the ability to plan and effectively manage a growing sales team's lead funnel and service call schedule.
Results driven with the ability to set & meet targets and assist our team to grow sales aggressively
The drive to go the extra mile to exceed client’s expectations
Exemplifies courtesy and professionalism in day to day interactions
A self-starter with the ability to work independently and as a part of a team
Ability to lift approximately 20 to 30lbs of samples for meetings etc…
Must live in Lower Mainland and commute to Burnaby head-office Mon-Fri.
Must be Canadian Citizen, with a valid driver's licence.
We provide a competitive base salary with performance driven bonuses as well a comprehensive, extended benefits package. If interested in joining our dynamic and growing team please apply with a cover letter and resume in confidence to the email link below. We thank all applicants however only those selected for the interview process will be contacted.
You are the heart and soul of our outside team, funnelling opportunities and assisting with exemplary service.
Working from Head-Office daily with company van provided for any outside tasks.